Appointments

APPOINTMENT SYSTEM

 Routine Appointments Are available via:

Telephone and On-Line subject to availability.

We do not offer appointments at the reception desk for the same day

Appointments requested via the Phone will be for the Next Day only and NOT the same day.

Afternoon appointment are available 2 weeks in advance subject to availability. 

On-Line appointments will be made available every evening at 6.30pm for the following day.

(You need to register in person with photo ID at reception for this service)

 Routine appointments.

Please ring the surgery from 10am onwards

Emergency Surgery

Mornings: Monday - Friday 8.00 – 10.00am (triage system in place).

If you have an urgent problem that you feel cannot wait for a routine appointment, Please Ring the surgery between the hours of 8.00am and 10.00am Mon-Fri.  You will be asked for a brief description of your condition and an up-to-date contact number.  Our  Nurse Practitioner will then call you back and triage your condition appropriately.

We do not have a Sit and Wait Surgery.

If patients attend between the hours of 8am & 10.00am they will be asked the for a brief description of their condition and an up-to-date contact number and then told to go home and wait for a call from our Advanced Nurse Practitioner.

 Please Note:  This service is in the interest of patient health care as it avoids sitting and waiting for a few hours in an environment where there is potential to catch airborne germs and infections. This will also prevent you from queuing outside.

 Patients will  NOT be seen for routine or on-going matters.

Acute Emergencies

If you are confronted by a serious emergency such as severe chest pain or severe bleeding call an ambulance (tel: 999) before calling the surgery.

 

Please Help Us to Help You

 Nurses appointments are available but the receptionist may well ask for a brief idea of what the problem is.  This is to allocate you with the appropriate time you need. ie: cytology screening, contraception, injections etc.

 You may consult any doctor within the practice, however, it may not always be possible to see the same doctor who knows your problem.

Surgery appointments are normally for ten minutes but  if you feel you need to discuss something at greater length, longer appointments can be made available; please inform reception.

An appointment is for one person only. The GP will not treat any other person who accompanies you.

Reception Times

  • Monday08:00 - 13:00, 13:00 - 18:00
  • Tuesday08:00 - 13:00, 13:00 - 18:00
  • Wednesday08:00 - 13:00, 13:00 - 18:00
  • Thursday08:00 - 13:00, 13:00 - 18:00
  • Friday08:00 - 13:00, 13:00 - 18:00
  • SaturdayClosed
  • SundayClosed

Surgery Times

  • Monday06:30 - 13:00, 14:00 - 18:006.30 - 8am online appointments only
  • Tuesday06:30 - 13:00, 14:00 - 18:006.30 - 8am online appointments only
  • Wednesday08:00 - 13:00, 14:00 - 18:00
  • Thursday06:30 - 13:00, 14:00 - 18:006.30-8am online appointments only
  • Friday06:30 - 13:00, 14:00 - 18:006.30-8am online appoinmtents only
  • SaturdayClosed
  • SundayClosed

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Your Neighbourhood Professionals. Just a Click Away!
Oak Street, Cwmbran, Gwent, NP44 3LT
  • Telephone 01633 866719
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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